Stop losing track of every donation request across your locations
The donation request problem no one talks about
Here's what actually happens when a community organization sends a donation request to a multi-location restaurant group. It goes to whoever picks up that day. Sometimes it's the GM. Sometimes it's the host. Sometimes it goes to a generic info@ email address that nobody monitors on a Friday afternoon. If someone catches it, they make a call: do we donate, and if so, what? There's no policy, no budget, and no record of what happened last time this organization asked. The donation gets handled — or it doesn't — and three months later, nobody remembers either way. Now multiply that by every location. And every request. And every month.
A consistent process for every request, every time
Avantly gives every donation request a home. Organizations submit through your branded intake form. The request goes to the right approver at the right location. The approval or denial is logged with context. When a donation is fulfilled, it's tracked — what was given, to whom, when, and which location authorized it. Sixty days later, you can pull a report showing which community organizations came back as guests. That's community operations.
Without Avantly vs. with Avantly
| Without Avantly | With Avantly |
|---|---|
| Requests come in by email, phone, walk-in, social message | All requests enter through one centralized intake form |
| GM makes a solo call with no context | Approvals route to the right person with full request history |
| No record of what was given | Every donation logged with who, what, when, and why |
| Duplicate donations happen | Avantly flags organizations that have received recent donations |
| No idea if donations generated any business | ROI reporting connects donations to return visits |
| Inconsistent experience across locations | Every location follows the same process |
FAQ
Yes. Each location can have its own approval workflow, donation limits, and intake form customization — all managed from your group-level dashboard.
Your team can enter any request manually into the intake system, regardless of how it came in. The form is also shareable as a link for organizations to submit directly.
Yes. You can activate only the features you need. Most operators start with donation management and add guest recovery and SMS reputation protection once the first workflow is running smoothly.