Donation requests piling up. Gift cards going untracked. Customer complaints caught after the Google review is posted. Every location handling it differently.
Contact for DemoEvery week, requests arrive by email, DM, walk-in, and phone call. Someone decides yes or no based on whoever has time. Half get no response. Legitimate charities slip through. Your brand looks disorganized to the communities you actually want to support.
The window to recover a disappointed guest is 10 to 15 minutes. After that, they post. They don't come back. And you find out when someone screenshots the review and sends it to you. By then, three more people have read it.
Thousands of dollars in gift cards and vouchers leave your operation every year. Most are never redeemed in a way you can measure. No visibility on which programs drove return visits, increased spend, or built brand loyalty. Your goodwill budget is a black hole.
The cost of this isn't invisible. It's just uncounted.
Avantly is a guest and community engagement platform built specifically for multi-location restaurant and hospitality operators. It automates the three programs that drain your team the most — and shows you the return on every dollar you invest in your community.
Branded intake forms. Automated approvals, rejections, and follow-ups. Digital QR vouchers distributed instantly. Full redemption tracking and ROI reporting.
Guest feedback captured at the moment of experience. A low rating triggers an automatic branded recovery voucher within minutes. Redemption tracked back to revenue.
Real-time guest feedback loop. Unhappy guests recovered before they post. Happy guests directed to Google. Your rating improves because the process improves.
Guests spend 5 times the face value of their voucher at the table.
Tracked across live operator redemption data.
From manual intake and follow-up to a fully automated workflow.
After several months on the platform, they have fully automated their donation request workflow.
Branded forms and emails
Automated approvals
Digital QR voucher distribution
Real-time redemption analytics
Zero manual follow-up
Complete visibility
"For the first time, we can see exactly what our community investment is worth."
Your logo, your colours, your approval criteria. We configure everything to match how your operation actually works. No IT department required.
Requests come through your branded form. Approvals and rejections go out automatically. Digital QR vouchers land in the recipient's inbox. Your team stops touching any of it manually.
Every request, approval, voucher, and redemption is tracked in your dashboard. For the first time, you can see the ROI of your community investment in real time.
The 20-minute demo is direct and focused. No slides. No sales pressure. No obligation. You ask what you need to know. I show you exactly how Avantly works for an operation like yours. You decide if it makes sense — on your timeline, not mine.
A live walkthrough of the donation management workflow
The customer recovery and feedback tool in action
How redemption data links back to revenue in the reporting dashboard
Honest answers about implementation, integrations, and pricing
A clear picture of what Avantly looks like at your operation specifically
Running live at a Canadian multi-location hospitality group since late 2025.
Takes 30 seconds to schedule. No credit card. No commitment. Just your questions and a live look at the platform.